AV1 App Compatibility
To ensure every student can participate fully in class, the AV1 app is supported on a select range of devices that meet our performance and reliability standards.
Is your device compatible with the AV1 app?
Not all phones and tablets are created equal, and using an unsupported device may cause poor image quality, dropped connections or sound issues — making it harder for a student to feel truly present.
To make sure every student gets the best possible experience with AV1, the AV1 app is only supported on selected devices. These devices meet the technical requirements needed for smooth, high-quality video and audio streaming — a must for staying connected to the classroom.
We regularly test the AV1 app on a range of devices to ensure stability and reliability for both students and educators.
.png)
Recommended devices
We recommend or provide technical support for:
Apple devices
Android devices (Android 12 or newer)
These Android devices should be from manufacturers that provide regular software and security updates.
Limited or No Support
We do not recommend or provide support for:
- Chromebooks
- Older Huawei devices that still run standard Android (without Google services on newer models)
- Newer Huawei devices that run on HarmonyOS
- Lenovo tablets and other entry-level or budget Android tablets
- Devices from lesser-known brands or unverified brands
- Older devices that lack hardware decoding capabilities
- Devices that no longer receive security updates
While it may be possible to install the app on these types of devices, we cannot guarantee it will work well — and students may experience interruptions during class.
