How do I restart my AV1?
This article differs based on which model you have
Model AV2
- Make sure AV1 is not connected to the charger
- Press the button next to the charging input until all the lights turn off
- Wait 2-3 minutes to let the modem turn completely off
- Press the button again.
AV2's lights will start pulsating and end up with stable white lights. It is now ready to be used!

Model AV1(b)
- Make sure AV1 is not connected to the charger
- Press the button next to the charging input with a pen once. All the lights will turn off
- Wait 2-3 minutes to let the modem turn completely off
- Connect the charger or press the button again
AV1 will go through all the light stages after a restart before ending up with green or white lights. It is now ready to be used!

Didn't find what you need?
If you have access to AV1 Admin, visit the contact page within your Admin panel for direct support with your AV1.
AV1 Admin