AV1 Academy
Guides for Schools
Introduction to AV1Technical set upPreparing your schoolTeaching with AV1
Guides for AV1 Admins
Introduction to AV1 AdminAllocating your AV1sMonitoring your allocations
Individual resources
AV1 ResourcesFAQs and troubleshooting
Help
FAQ and troubleshooting

I can't remember my secret code, what should I do?

If you can’t remember the secret code you need to remove your AV1 from your device and connect to it again with a new keyword.

Please contact customer support before you remove your AV1.

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Didn't find what you need?
If you have access to AV1 Admin, visit the contact page within your Admin panel for direct support with your AV1.
AV1 Admin
AV1 Academy
AV1 Academy is designed to equip AV1 administrators with the knowledge and tools they need to guide school assistants through the initial setup and usage of AV1.
Guides
Introduction to AV1Technical set upPreparing your schoolTeaching with AV1
resources
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