My AV1 is blocked. What do I do?
Screenshots are forbidden
Recording or screenshots are not allowed. If attempted, depending on the type of mobile device, the stream will automatically terminate. No Isolation will then receive a notification and reserve the right deactivate the AV1.
How to unblock your AV1
There are a couple ways to unblock an AV1.
- An AV1 can be unblocked by an AV1 Admin or Assistant if they have been granted permission on their profile.
- The student or school can contact No Isolation support to get the AV1 unblocked. Please provide the AV1 serial number and name of the school so we can identify the AV1 and unblock it as quickly as possible. The school will then be notified that the AV1 has been unblocked.
Didn't find what you need?
If you have access to AV1 Admin, visit the contact page within your Admin panel for direct support with your AV1.
AV1 Admin
